DICHM College

Certificate in Food & Beverage Service:

Certificate in Food & Beverage Service program provides a holistic approach to the food service business covering key aspects of marketing, operations, planning and cost analysis. It proves why standard operating procedures are important in providing an enjoyable experience for guests

Course Outline

Importance of Hygiene and Sanitation
Basic Food & Beverage Management
Menu Planning and Cost Control
Different Style of Cuisine and Service
To Maximize the Optimum Level of F&B Operation
The Craftsmanship with Finest Skills of Swiss Standard
Types of Service
Providing an Enjoyable Experience for Guests
Standard Operating Procedures
Guest Service Training & Teamwork
A Service Sequence
Special Situations
Handling Guest Complaints
Food & Beverage Revenue Control Procedures
Enhancing Food & Beverage Sales

Entry Requirment

Students should have completed the School Leaving Certificate (SLC) or equivalent
Students should have basic knowledge of English Language, both oral and written
Students should have good health and mentally motivated to the industry
Applicants who possess other qualifications will be considered on case-by-case basis

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